Samsung Brandstore
  • Galaxy
  • Refrigerators
  • TVs
  • Washing Machines
  • Kitchen
  • Audio
  • Monitors
  • Promotions
  • B2B
Galaxy A Series
Galaxy A Series
Galaxy S Series
Galaxy S Series
Galaxy Z Series
Galaxy Z Series
Galaxy Tablets
Galaxy Tablets
Wearables
Wearables
BESPOKE
BESPOKE
Bottom Mount Fridges
Bottom Mount Fridges
Freezers
Freezers
Side By Side Fridges
Side By Side Fridges
Top Mount Refrigerators
Top Mount Refrigerators
4K Neo QLED TVs
4K Neo QLED TVs
4K QLED TVs
4K QLED TVs
4K UHD LED TVs
4K UHD LED TVs
8K Neo QLED TVs
8K Neo QLED TVs
Full HD TVs
Full HD TVs
Interactive Screens
Interactive Screens
Mini LED TVs
Mini LED TVs
OLED TVs
OLED TVs
Bespoke Front Load Washing Machines
Bespoke Front Load Washing Machines
Dryers
Dryers
Front Load Washing Machines
Front Load Washing Machines
Washer Dryers
Washer Dryers
Built in Hobs
Built in Hobs
Built in Hoods
Built in Hoods
Built in ovens
Built in ovens
Cookers
Cookers
Dishwashers
Dishwashers
Microwaves
Microwaves
Samsung Logo

HOUSEWIFES PARADISE LTD
Wabera Street - JKUAT Towers Nairobi - Kenya &
Two Rivers Mall, limuru Road, Nairobi - First Floor

CBD Branch:- +254 790 039 732
Two Rivers Branch:- +254 768 474 839

info@samsungbrandstore.co.ke

Product Categories

GalaxyTVsAudioRefrigerators

 

Washing MachinesKitchenMonitorsAccessories

Useful Links

Contact UsPrivacy PolicyTerms and ConditionsShipping and DeliveryRefunds PolicySamsung Signature ServiceBlog
Copyright© 1995-2026 Samsung. All rights reserved.

Terms and Conditions

Last Updated: July 27, 2026

1. Introduction

Welcome to the Samsung eStore. These Terms and Conditions govern your use of our website and services. By accessing or using our website, purchasing products, or engaging with our content, you agree to be bound by these Terms and Conditions. Please read them carefully.

If you do not agree with any part of these terms, you must not use our website or services.

2. Products and Pricing

All products listed on the Samsung eStore are subject to availability. We strive to provide accurate descriptions, specifications, and pricing for all items. However, errors may occasionally occur.

In the event that a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we reserve the right to refuse or cancel any orders placed for that product. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account in the amount of the incorrect price.

3. Orders and Payment

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

We utilize secure, third-party payment gateways (such as Stripe and CyberSource) to process transactions. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We reserve the right to refuse any order you place with us.

4. Shipping and Delivery

We will make every effort to deliver your order within the estimated timeframes provided at checkout. However, delays may occur due to unforeseen circumstances. Samsung eStore is not liable for any delay in delivery caused by factors outside of our control, including but not limited to weather, carrier delays, or customs clearance.

Risk of loss and title for items purchased from the Samsung eStore pass to you upon our delivery to the carrier.

5. Returns and Warranties

Most products purchased directly from the Samsung eStore are subject to our standard Return Policy. Products must be returned in their original packaging, unopened and unused, within 14 days of receipt for a full refund.

Samsung products are backed by a limited manufacturer's warranty. The specific warranty terms vary by product. Please refer to the warranty information included with your product packaging for details.

6. Intellectual Property

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Samsung or its content suppliers and protected by international copyright laws.

7. Limitation of Liability

The Samsung eStore and all information, content, materials, products, and other services included on or otherwise made available to you through the site are provided by us on an "as is" and "as available" basis, unless otherwise specified in writing.

To the full extent permissible by law, we disclaim all warranties, express or implied. We will not be liable for any damages of any kind arising from the use of the Samsung eStore.

8. Changes to Terms

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

If you have any questions about these Terms and Conditions, please contact us.

Contact Customer Support